Contact & Grievance Redressal
Whether you wish to feature your heritage establishment, request a ₹99 verified directory listing, propose a collaboration, or submit a statutory grievance notice, our Lucknow team is here to assist.
Direct WhatsApp
Fastest response for listing requests, edits, and travel inquiries.
+91 9170218761
Official Email
For sponsorships, press inquiries, brand collaborations & media kit.
contact@explorelucknow.in
Registered Desk
Heritage District, Central Lucknow
Hazratganj, Lucknow,
Uttar Pradesh — 226001, India.
Hours: Mon – Sat, 10:00 AM – 7:00 PM IST
Send Us a Message
Fill this dispatch form and our editorial team will revert within 24 hours.
Grievance Redressal Officer
In accordance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and Section 12 of the Digital Personal Data Protection Act (DPDPA), 2023, Explore Lucknow has appointed a dedicated Grievance Officer for content takedowns, privacy matters, and legal notices.
Hazratganj, Lucknow, Uttar Pradesh — 226001, India.
• Acknowledgment: Within 24 hours of receipt.
• Investigation & Resolution: Within 15 working days.
Business Owner? List in 10 Minutes
Put your restaurant, boutique, Chikankari outlet, clinic, or heritage tour on Explore Lucknow. One-time ₹99 lifetime fee includes verified badge, WhatsApp lead routing, Google Maps directions, and direct customer calls.
Get Listed via WhatsApp Instant DeskFrequently Asked Questions
How can I update my business timings or phone number?
Simply message our verified WhatsApp desk (+91 9170218761) from the registered phone number or email us from your official business address. We update verified listings within 6 to 12 hours free of cost.
How do I submit an intellectual property complaint?
Send a written notice to grievance@explorelucknow.in detailing your copyright/trademark registration number and the specific Explore Lucknow URL. Under Section 79 of the IT Act, we verify and resolve eligible requests promptly.
Are travel recommendations sponsored?
Editorial guides (Dastangoi articles) are independent cultural write-ups. Any paid promotional listing is explicitly tagged as "Sponsored" in full compliance with Consumer Protection Guidelines.
Do you offer refunds for advertising campaigns?
All digital listings and advertising campaigns are covered under our Refund Policy. Please review our Refund Policy for complete details.